For Our Patients and Visitors
At EvergreenHealth Monroe we believe that our patients have both the right and responsibility to be an active member in their health care team. Click here to read EvergreenHealth Monroe’s complete list of patient and visitors rights and responsibilities.
Whether you are a visitor or a patient, EvergreenHealth Monroe offers many comforts and conveniences. From the delicious food and friendly faces in the Trax Edge Café to the pastoral care our Foundation provides all patients and their families, we try our best to make your individual experience with us a favorable one. Click the following links to find out more details:
Main Admitting is located adjacent to the hospital Main Lobby.
Outpatient Admitting is located in the Medical Office Building.
Emergency Department Care
EvergreenHealth Monroe’s Patient Financial Service office is open Monday through Friday 8:00am - 5:00pm. If you need to reach us by phone, please call 360-794-1495 or toll free 855-320-7738
Online bill pay is available for any EvergreenHealth Monroe account. EvergreenHealth Monroe bills separately from other providers of care, therefore in addition to your bill from EvergreenHealth Monroe, you may receive bills from other providers. Their contact information is provided on their billing statement. Click here to make payments to your EvergreenHealth Monroe account.
EvergreenHealth Monroe’s cafeteria is the Trax Edge Café (named for the railroad tracks that can be seen from any window) and is open daily for patients, staff and visitors. Offerings include breakfast, espresso, lunch and dinner, baked goods, salad bar, soups and short order grill items.
Hours: 7 a.m. – 6 p.m. Monday through Friday
The Joyce Stewart Gift Shop is operated by EvergreenHealth Monroe Foundation members and volunteers. The gift shop is located in EvergreenHealth Monroe’s Main Lobby. The shop offers items such as: cards, gifts, flowers, jewelry and snack foods. Each year the gift shop donates approximately $10,000 to the hospital from their sales.
Hours: 10 a.m. – 4 p.m. Monday through Friday
Funded by the EvergreenHealth Monroe’s Foundation, the hospital provides a chaplain who is a member of the Hospital Chaplains Ministry Association. HCMA,, founded in 1939, is a nonsectarian organization that recruits, trains, certifies and places Chaplains in healthcare organizations worldwide. HCMA Chaplains are recognized by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) as legitimate providers of spiritual care within hospitals and other heathcare organizations. The hospital Chaplain is on call for emergencies or families in crisis.
EvergreenHealth Monroe provides a Social Services representative who acts as an information specialist for our patients. Social Services can assist patients by arranging: hospice services, living arrangements and access to necessary equipment such as walkers and crutches. Social Services is available to all patients who qualify for assistance.
EvergreenHealth Monroe is a smoke and tobacco-free campus. As a health care organization, we are committed to the wellness of our employees, patients and visitors. We believe we are responsible for a leadership role on this major health issue, and allowing people to smoke on our campuses defeats this purpose. Our medical staff is committed to this new policy and will be prescribing their patients nicotine-replacement options during their stay. Please use the following links as a resource if you are interested in quitting or call the Washington State Department of Health’s Quitline 800-QUIT-NOW.
EvergreenHealth Monroe 14701 179th Ave. S.E., Monroe, WA 98272 360-794-7497
EvergreenHealth Monroe ©2015