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For Our Patients and VisitorsAt Valley General Hospital we believe that our patients have both the right and responsibility to be an active member in their health care team. Click here to read Valley General Hospital’s complete list of patient and visitors rights and responsibilities. Whether you are a visitor or a patient, Valley General Hospital offers many comforts and conveniences. From the delicious food and friendly faces in the Trax Edge Café to the pastoral care our Foundation provides all patients and their families, we try our best to make your individual experience with us a favorable one. Click the following links to find out more details: Café and EspressoValley General Hospital’s cafeteria is the Trax Edge Café (named for the railroad tracks that can be seen from any window) and is open daily for patients, staff and visitors. Offerings include breakfast, SBC espresso, lunch and dinner, baked goods, salad bar, soups and short order grill items. Hours: 7 a.m. – 6 p.m. Monday through Friday AdmittingMain Admitting is located adjacent to the hospital Main Lobby.
Outpatient Admitting is located in the Medical Office Building.
Emergency Department Care Social ServicesValley General Hospital provides a Social Services representative who acts as an information specialist for our patients. Social Services can assist patients by arranging: hospice services, living arrangements and access to necessary equipment such as walkers and crutches. Social Services is available to all patients who qualify for assistance. Pastoral CareFunded by the Valley General Hospital’s foundation, the hospital provides a chaplain who is a member of the Hospital Chaplains Mission of America. HCMA is a non-profit, non-denominational group of missionaries and hospital chaplains. They are recognized by the JCAHO as one of the two national organizations certifying hospital chaplains. The hospital chaplain is on call for emergencies or families in crisis, and he is available to staff if they desire. Billing OfficeAll financial and cost accounting for the hospital takes place in accounting office. To contact someone in the billing office if you have questions about a bill, please call 360-794-1495. Gift ShopThe Joyce Stewart Gift Shop is operated by Guild members and volunteers. The gift shop is located in Valley General Hospital’s Main Lobby. The shop offers items such as: cards, gifts, flowers, jewelry and snack foods. Each year the gift shop donates approximately $10,000 to the hospital. Hours: 10 a.m. – 4 p.m. Monday through Friday |
